The following information is provided under Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (the General Data Protection Regulation, or GDPR).
Data controller
The controller of your personal data is PRODENT sp. z o.o., with its registered office at ul. Marsz. Józefa Piłsudskiego 74/320, Wrocław, Poland, entered in the National Court Register under number 0001094398, tax identification number (NIP) 8971935387.
Contact the controller by email at [email protected] or by phone on +48 570 400 405.
Purposes of processing
Your personal data will be processed for:
- providing medical services, including dental and orthodontic care;
- clinical research;
- entering into a contract for other healthcare-related services;
- accounting and settlements connected with the controller’s business activities;
- archiving personal data as required by law;
- fulfilling your rights under the GDPR;
- marketing and sending commercial information.
The bases stated for this processing are the Polish Act on Medical Activity and the Act on Patients’ Rights and the Patient Rights Ombudsman (Article 9(2)(h) GDPR), your consent and the provisions of Article 6(1)(a) and (b) GDPR, together with the data controller’s legitimate interests.
Data retention
We keep your contact details until you withdraw consent, and no longer than necessary for tax and archiving purposes.
Recipients of data
In some circumstances, we may disclose your data where this is necessary to provide our services. Recipients may include people authorised by us, employees and associates who need access to carry out their duties, processors to whom we entrust the task, and other data recipients.
We do not use your data for profiling.
We use Resend (Plus Five Five, Inc.) to deliver messages submitted through our forms. Data you provide in a form is therefore also processed in the United States, outside the European Economic Area (EEA). Resend’s data processing agreement includes EU Standard Contractual Clauses for data transfers. For information about these safeguards and how to obtain a copy, contact [email protected]. Our privacy policy explains the external services we use.
Your rights
You have the right to request access to your personal data and a copy of it, rectification, erasure or restriction of processing. You also have the right to object to processing and the right to data portability.
To exercise your rights, send a request to [email protected]. Before acting on a request, we will need to verify your identity.
If you believe that the processing of your personal data breaches the GDPR or the Polish Personal Data Protection Act of 10 May 2018, you may lodge a complaint with the President of the Polish Personal Data Protection Office (UODO) or another supervisory authority.
Providing your data
Providing your data is voluntary, but is necessary to send us a message through the contact form on our website and for us to provide the services described above.

